Introduction
The decision to implement a quality management system that can pass the test of certification can be challenging: It begs the question: How are we going to develop and implement it? Do we have the expertise to do it ourselves or should we seek experienced assistance?
The quick answer is that you should seek qualified assistance to help you with this journey. Your QMS will require extensive documentation – a process that many are not good at and the internal struggle will consume many hours trying to choose formats for your documents and defining their proper content.
The quickest way to answer your questions is with a face-to-face conversation that touches on the following points:
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Which standard are you focused on?
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Our introduction to that standard – being sure you are familiar with it
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A gap assessment of your processes
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A detailed description of your planned QMS documentation:
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Process charts – “one pagers”
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Detailed list of recommended procedures to support your “one pagers”
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The approach for developing each procedure
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The Quality Manual
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Risk management discussion – operational and organizational
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Internal audit strategy – who will perform and how?
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Management review – approach to performing
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Implementation mentoring – comfort that you’re doing it right
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Pre-assessment audit – our internal audit to be sure you’re ready to seek certification (documented to management)
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Documented management review
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Registrar discussion – selection
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Registrar’s conformance on-site audit (RGMA Attended)
If this discussion goes as you would like, we will draft a proposal for your review. It addresses steps in the development process with brief description and indication of fees. If you are wrestling with the decision process, give us a call. We can address the above items and put your minds at ease. Use the contact form to request our initial meeting.
About Us
Foundation of R.G. Mann & Associates
R.G. Mann has spent over 50 years in large industry and small to mid-sized company environments in which he has provided guidance to multi-functional organizations resulting in their improved performance – some resulting in certification to international quality standards like ISO.
In 2019, R.G. Mann & Associates [RGMA] was formed to provide assistance to firms defining their processes, creating operating documentation, implementing resulting processes, evaluating processes via required internal audits and management reviews. As a final step, assistance in selection of a quality system registrar who would certify their implemented system.
Our assistance has resulted in a 100% success rate in registrar certifications.
Experience:
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Over 50 years of client consulting experience – 25 years with a NYS MEP affiliate; 5 years as Principal Consultant / Owner of R.G. Mann & Associates - RGMA
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Developed widely accepted ISO training and internal auditing services; delivered these services to over 50 companies in NYS
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Focused on providing clients with assistance in becoming certified to ISO / Aerospace quality standards. [ISO 9001, ISO 13485, ISO 17025, AS 9100]
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Delivered business process analysis and functional assessments
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Achieved certification for 100% of clients
Our Services
What We Offer
R.G. Mann & Associates provides full service consultation, training, and development for manufacturing industries in the Southern Tier of New York.
Consultation / Management Brief
The management brief is an important first step when considering ISO or AS certification. It describes the process of preparing for your quality management system and how RGMA can assist you.
This discussion includes an understanding of your organization, your teams goals and motivation behind certification.
This discussion will also allow RGMA to introduce required documentation to supports your system, how it is created and implemented, indication of implementation timeline, and interaction with their individual process owners.
Defining Processes
After understanding your organizations needs, we will determine what processes your system will require to pass registration audits as well as to meet your organizations goals.
Creating Operating Documentation
RGMA will create required documentation for your organization along side your team to ensure documentation meets the chosen standard and continual improves your operations.
Implementing Processes
Implementation can be one of the most difficult task when creating a Quality Management System. RGMA will work with all process owners as well as operational staff to ensure a seamless implementation of your new system.
Internal Audits &
Management Review
Many companies cannot dedicate the internal resources for a yearly internal audit of their quality management system.
Let RGMA perform your internal audits and allow your team to focus on what they do best.
After each internal audit, a Management Review meeting will be held with upper management of your organization to discuss any findings
Registrar Selection
RGMA has experience working with various registrars. Let RGMA help find the registrar that fits your needs.
External Audit Support
Registration and surveillance audits can be stressful, especially for organizations who are new to certification. RGMA will support your team throughout all external audits.
Why Us?
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Dedicated resource vs “part time” internal resources
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Easily accessible vs “distant” alternative resources
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Preferential rates – usually much less than alternatives
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Local - Located in the Southern Tier of New York supporting the Binghamton and surrounding areas.
Highly Qualified
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Exemplar Global-certified Master Auditor
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Extensive successful client results
Dedicated resource
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Training and dedication of internal resources can be costly.
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RG Mann is your dedicated resource for all things ISO.
Easily accessible
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R.G. Mann serves the Greater Binghamton Area and works with you one on one.
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No clumsy on-line consultations.
Preferential rates
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Cost effective rates compared to larger organizations.
Testimonials
Clients' Feedback
Our clients trust RGMA for their quality management system needs. See what they have to say about our services:
Four Square/TRE
(ISO 9001:2015 & 13485:2016)
"Bob Mann's expertise and years of knowledge sets him apart. We have worked closely with Bob to successfully implement and certify to both ISO 9001 and ISO 13485. His assistance has been invaluable to achieving our certification."
Buckingham Mfg.
(ISO 9001:2015)
“Through Bob’s efforts, we were able to develop and implement an effective ISO 9001 system which provided access to increased numbers of customers both domestically and overseas. “
Harris Assembly
(AS 9100)
“Through Bob’s efforts, we implemented an effective AS 9100 QMS and gained access to an expanded customer base. His commitment to our success and development of our system truly lead us to consider him part of our team.”
Mercury Corporation
(ISO 9001:2015 & AS 9100)
“ Six years ago, we had used Bob to guide us through becoming certified to ISO 9001:2000. Based on the previous work done, Bob was the obvious choice for obtaining assistance in our pursuit of AS 9100 certification. This company cannot say enough good things about Bob”
Former Employer -
Client Quality Manager
(AS 9100)
“I want to commend principal consultant Bob Mann. His knowledge of the AS 9100 Standard and how to apply its requirements to our industry has been superb. He expresses a genuine interest in helping us succeed. This is exhibited through his hard work and ability to facilitate discussions. We truly feel he is a part of our team.”
Contact
Start your Quality Management journey today!
Please use the contact form below or use one of the methods below!
Phone: (607) 760-9021
Email: rgmann2@stny.rr.com